Works with the project manager to develop configuration management plans, milestones, and schedules for projects. Includes the knowledge of technical trends and the ability to apply technologies to address business needs, Provide comprehensive consultation to stakeholders regarding long and short range release delivery requirements and recommend innovations which anticipate the future directions of both business and product development teams, Coordinates implementation of tested system changes with functional teams to determine priorities, schedule new builds and releases, and maintain the build calendar, Coordinate releases, upgrades, configuration changes and data-cuts across all pre-production environments, Provides problem resolution support, specific to systems and server issues; identifies and resolves system/server problems, coordinating with application users to determine symptoms and ensure accurate problem definition, Maintains direct knowledge of all operations management and technical processes, procedures, quality standards, and status of service delivery for all operations-related activities. Look for opportunities/projects to work on various CM applications and utilize best of both Technologies and methodologies, Experience using Software Configuration Management Applications and Tools - Rocket Aldon ,CMS, CVS (Concurrent version system), TFS (Microsoft Team foundation Server), You should have experience in latest build technologies like Jenkins, Building in the Cloud and Git, Should be familiar with the languages RPGLE/AS400, Java etc, 3+ years of management experience preferred, Experience with Visual Studio and Linux Shell Scripting preferred, Tools development and support – including all tools requested/needed by DEV and I&V, Infrastructure delivery (capacity, reachability and performance monitoring), help with automation. ); proficient in Excel, An ITIL background, who has experience with Discovery and a major ITSM (IT Service Management) platform, A varied background in infrastructure and/or development is a plus, The candidate must be comfortable working in a complex IT environment, It is preferred that the candidate have background and experience in the BMC Remedy platform, but the candidate definitely must have experience with a major ITSM platform and a minimum of two years’ experience in practical application of the above skills, Lastly, the CM Mgr. Developed QA test plans and customer-centric Use Cases. Designed and implemented Remedy v7.x Service Desk (Incident/Problem Management) and BMC Remedy v7.x Change/Configuration Management/CMDB tools and processes in line with business requirements, product functionality, and the ITIL framework. Developed reporting built around asset and configuration management metrics, KPI's and dashboard elements. No need to think about design details. The company’s 33,000 diverse employees support vital missions for government and commercial customers in 30 countries. This includes strategic and scalable planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. It supports all other processes by helping them meet their goals more easily. Data Definition & Process Guides. Utilizing the BMC Remedy ITSM v7.x toolset. Hold regular review meetings and tracks quality and closure, CAB (Change Advisory Board) ownership and oversight. Responsible for detailed research and analysis of technical data to be utilized in developing the technology and processes necessary to effectively coordinate IT Service Desk Requests and Requests for Change through various divisions of the USCIS IT organization utilizing the BMC Remedy ITSM v7.x suite of tools. Monitored and audited ongoing practices to ensure consistency with policies, compliance regulations, control requirements, and all ITIL initiatives related to Desktop and Help Desk services. Designed solution and led Service Desk implementation projects to successful completion. A typical resume for Configuration Manager showcases system administration expertise, configuration tools knowledge, multitasking, very good … *Managing Within the Law CI Category & Attribute Definition. 898 Itil Configuration Management Project Manager jobs available on Indeed.com. Profile Summary. Perl, Python, Ruby, etc. Designed workflow along with process and procedure details for all in-scope ITIL processes. The company’s diverse employees support vital missions for government and commercial customers. Provided research and analysis, solution design, documentation, and all communication and training necessary to ensure the successful implementation of ITIL based tools (BMC Remedy ITSM v8.x) and processes to introduce and develop the Problem Management practice across the enterprise. Microsoft, Cisco, CompTia Security +, BMC Remedy ITSM, and ITIL Foundation certified (ITIL®v2 and ITIL®v3) professional providing customer service, application development, support, and best practice solutions to a global community in extremely demanding enterprise environments. Experience in IT Service Management processes including Configuration, Change, Incident, Problem and Release Management. Develops and provides technical documentation; participates and oversees test-plan development, integration and deployment, Participates in business process work sessions, project meetings and joint applications development sessions to ensure that product design decisions are communicated to departmental personnel, Functions as a domain expert and works closely with software developers to explain the application design, and coordinates activities between the two functions to enhance product quality and efficiency, Utilizes experience in development methodologies, coding documentation, testing methodology and industry standards to define and develop project requirements, functional specifications and detailed design of application solutions for clients, Provides leadership and work guidance to less experienced personnel. The low-stress way to find your next itil configuration manager job opportunity is on SimplyHired. Responsibilities: Worked as a Program Manager/ ITIL Process Consultant; Act as PMO for the department and coordinate with PMO at organization level; Experienced in program management for 30 projects towards process improvement involving supervision of various project managers assigned to these projects MCSA Windows Server 2012, CCNA/CCNP, VCA/VCP, CCA-V/CCPV), Support the project team to make necessary adjustments to baseline configuration, Create branches and tags according to branching scheme for testing/deployment environment, Perform CM audits on the integrity of the software CM processes, Process build reports and coordinate with the project team to resolve noted discrepancies, Support purchase of equipment and supplies, procurement tracking, and negotiating licensing terms and warranties, Top Secret security clearance required with ability to obtain SCI access and DHS EOD, Ability to manage multiple projects in a fast-paced environment, Demonstrated ability to understand and translate business issues into technical requirements and design specifications, Produce software builds and carry out fault analysis relating to build failures, Ensure build and release processes and procedures are maintained, Accept software components from internal and external software teams and produce builds for deployment into a wide range of environments, Use ClearCase or equivalent version control library system to manage the files, processes, and procedures spanning the full software development lifecycle, Bachelor's and (1) year of experience in defense industry in related field. A Managing Business Consultant of 45 years experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business … 1,051 itil configuration manager jobs available. guardar Guardar Glosario Itil Resumen para más tarde. The best scope for configuration management is one that reduces the risk of errors. Itil Asset Management jobs now available. This way, you can position yourself in the best way to get hired. Leidos is an Equal Opportunity Employer, Recommends specific product configurations to assist with overall system design and integration, Configures, implements, and provides complex product support activities to meet client needs, Identifies potential uses for products or technologies; identifies issues and solidifies plans for using them to meet business needs. and M.A. ITIL certification preferred, but must demonstrate a detailed understanding of ITIL change, configuration, and release management processes. Experienced in program management for … Assists sales and consulting engineering teams in designing and integrating products into customer environments, Addresses product requirements, usability, change requests and defines future functionality to end users and stakeholder groups to increase understanding of products, Provides insight and advice to customers concerning applicability of specific complex products/technologies, Selects technology vendors to meet business needs as appropriate. Summary Exceptionally detailed Configuration Management Specialist who enjoys analyzing and modifying systems to get the very best performance. PROFESSIONAL SUMMARY. Documentation must be provided prior to reporting to TAMC, Polio - The individual is recommended to have had a completed series of Polio vaccine prior to reporting to TAMC, Hepatitis B vaccine - Required for all personnel with duties involving direct patient contact, Annual influenza vaccine required for all personnel with duties involving direct patient contact, Documentation of Results. Managed, trained, and motivated local and remote staff responsible for all levels of application support, system imaging, configuration, and distribution of all laptops, desktops, servers, and peripherals to over 5000 globally distributed systems in a Microsoft 2003 Server/Active Directory/Exchange/Outlook environment. Asset Manager, Innovation Manager, Configuration Manager and more on Indeed.com and Config. Responsible for the assessment of current state and architecture of desired state for enterprise-wide configuration management tools and processes design to provide identification, control, recording, reporting, auditing and verification of configuration items as part of an ITIL focused Configuration Management Database (CMDB) as part of a complete SACM solution. Developed SQL queries to perform configuration/asset audits aligned with Change Management. Steven W Cervera - ITIL Certified Support Professional, ITIL (ITIL®v2 and ITIL®v3) BMC Remedy ITSM (7.x and 8.x), Microsoft System Center Operations Manager (SCOM), Administering Microsoft Windows 2000 Server, Administering Microsoft Windows 2003 Server. Responsible for ensuring that the operations of the Global IT Customer Support department were in alignment with the business objectives by planning, coordinating, directing and designing ITIL based support for daily operational activities,. What salary does a ITIL Configuration and Asset Management Specialist earn in your area? You provide technical assistance to incoming queries and you technically support the division in bringing simple and effective solutions, Insure the master data part setups, the maintenance and updates related to engineering or similar recommendations, Analyze and correct master data information, Understand & interpret engineering drawings, Support the creation and validation of condition of supply (EDL/COS), You have successfully completed a technical College Diploma in aerospace or equivalent, You have a minimum of four years experiences in aerospace engineering or equivalent, You have knowledge with MS Office systems and SAP system and you have technical aptitudes (blueprints reading, general systems knowledge), You know how to maintain very good relationship with others, to cooperate and to show flexibility, Provides design documents and translates into component-level designs to accelerate development, Provides design expertise in support of development team efforts to provide flexible reusable components to increase cost effectiveness. itil configuration management resume. Identify and document for support its projected life cycle. Responsibilities and accomplishments include:. - Select from thousands of pre-written bullet points. ITIL v3 describes Configuration Item (CI) as a subset of service asset that has a direct impact on service delivery and needs to be managed in order to deliver an IT service.. Please provide a type of job or location to search! Innovative, experienced, and ITIL Certified Service and Support Professional (Engineering Manager, Help Desk Manager, Major Incident Manager, Problem Manager, Change & Configuration/CMDB Manager). *BMC Change and Configuration Management * Developed work-flows and processes which met the increasing demands of the desktop environment while developing and maintaining standardization among supported systems. Project Manager / ITIL Process Consultant. Good knowledge and experience in monitoring systems. Suggests alternatives as appropriate, Develops technical installation guidelines and other documentation of hardware and software standards to facilitate tracking. It’s actually very simple. Summary : Over 40 years of Configuration Management Analyst Professional experience and 20 years supporting as Software QA and testing experience with a wide variety of projects and environments.Functionality, compatibility, reliability, exploratory/ad hoc, usability, security, and related test methodologies. necessary to resume business processes following a business disruption. experience working in DC Environment with good knowledge of DC Operations, Diploma/Degree in Computer Science/IT or equivalent, Proficient in MS Word, Excel (Pivot Charts) for reporting, Visio for block diagrams/Floor Layout, CDCP - Critical datacenter professional - preferred (optional), Must be able to standby after office hours and/or weekend when necessary, Self-driven and able to work independently, Lead a project/team to capture and document the requirements outlined in the position summary, Interface with key contacts in the Configuration Management, Sales, Procurement, Manufacturing Materials, and Quality departments. (2 years), Experience in defining process metrics and KPIs. will understand and manage the Configuration Management, Software Management and Remedy Teams as a whole in the ITIL framework for USACE/ACE-IT Vectrus including its relation to key business drivers including Service Level Requirements (SLRs) and Contract Data Requirements Lists (CDRLs), Able to implement Change and Configuration Management Processes across large geographically dispersed organization, Capable of working independently and with teams, Minimum 3 years of experience working in DC Environment with good knowledge of DC Operations, Proficient in WS Word, Excel (Pivot Charts) for reporting, Visio for block Diagrams / Floor Layout, CDCP - Critical Data Center professional - preferred (optional), Minimum of 3-10 years of related experience with a Bachelor’s or Master’s degree, Minimum of a SECRET clearance with eligibility for a TS/SCI, Ideal candidates will possess experience with engineering activities within the acquisition process and a technical background with acquisition experience and a technical background with Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR), Partners with the Engineering, Quality, Manufacturing, Program Management, Contracts, and other key functions in driving the definition, implementation and adoption of Configuration Management processes, policies and procedures, Responsible for the ongoing continuous improvement, implementation, documentation and support of the Configuration Management processes and procedures, Oversees Configuration Control Boards (CCB) and Functional/Physical Configuration Audits (FCA/PCA), Oversees a team of Configuration and/or Data Analysts and Associates, Participates in supporting NPI and Sustaining Engineering projects (design change/process change), A written statement from a physician that the individual is free of all communicable diseases or valid documentation, Tuberculosis Screening - IPPD (Mantoux Intermediate Strength PPD 5-TU), unless contraindicated, will be administered within 6 months prior to reporting to TAMC or SBHC. Itil Configuration Manager Jobs - Check Out Latest Itil Configuration Manager Job Vacancies For Freshers And Experienced With Eligibility, Salary, Experience, And Location. Includes knowledge of key organizational contacts and groups supporting TCCC operations to allow for information sharing and issue resolution, Project Estimating: Ability to estimate the cost of a project, including the hardware, software, network and other related costs to design, develop, test and deploy the required solution, Value Proposition: Knowledge of procedures used to demonstrate the benefits (e.g., financial) of an IT solution, Vendor Relationship Management: Ability to manage all aspects of vendor relationship(s) (e.g., goal setting, governance oversight, conflict resolution and performance delivery). Request for any exceptions to these policies will be coordinated with the Clinical Head Nurse at the Occupational Health Clinic at TAMC or SB, for review by the Occupational Health Program manager and the Chief, Occupational Health Program, Must be fluent in the English language as exemplified in their written and verbal skills, Must have a favorable National Agency Check (NAC) or a NAC must be initiated, A minimum of 3 years of work experience providing IT support preferably in a hospital setting, Support or participate in various simultaneous client and internal projects or initiatives, Establish relationships within the internal and external business community, Participate in project plans for each client implementation or client project in conjunction with the project management team, Interaction with SWP Development and Implementation representatives in gathering business requirements and ensure that end deliverables meet original business needs, Engage various internal teams as needed to support potential changes in service including development needs, Ensure that all interdependencies and resource needs are captured and managed, Maintain project and team artifacts. Contributed to and led development of client deliverables such as SOW, Solution Requirements, Gap Analysis, and Solution Design documentation for ITSM implementations. (BMC Remedy preferrable), Experience in performing full IT Asset Management Life-Cycle activities and maintaining an asset management system. Create problem ticket and assign to problem management … *Microsoft Windows NT Workstation Core Components* - Instantly download in PDF format or share a custom link. Configuration Management (CM) is an Information Technology Infrastructure Library version 2 and an IT Service Management process that tracks all of the individual Configuration Items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department.In large organizations a configuration manager may be appointed to oversee and manage the CM process. Register Free To Apply Various Itil Configuration Manager Job Openings On Monster India ! Responsible for the requirements gathering, gap analysis, architectural design, and configuration of BMC Remedy ITSM v7.x Change Management and Atrium CMDB as a Phase 1 initiative aligned with the Server Support and Help Desk groups for a Phase 2 implementation and integration of BMC Remedy Incident and Problem Management solutions. Liaised with purchasing department and vendors to develop processes and workflow to assure on-time delivery and distribution of all computer hardware and software. You should be able to measure, track and report metrics in context for SDLC, Collaborate with development and QA teams to understand their problems and come up with solutions, thinking out of the box and having a tactical and strategic vision, Set expectations with your customers, PD teams and reports metrics and status to management, Champion security and establish frameworks/tools that enable teams to develop secure applications, Keep internal environments healthy through automated code releases and health checks, Help us release code frequently and reliably, Be comfortable jumping into unfamiliar code to get the job done and lead by example, Strong Knowledge & Experience of Working with the following, Experience in building tools / automation or development in C#, Net 2.0 – 4.5 (ASP.Net, WCF, WF, ADO.Net, Asmx, Experience in building applications using NodeJS or managing developers using the same, Knowledge of client side technologies such as JavaScript, CSS, Angular, Bootstrap, JQuery, HTML/HTML5, Web services standards and related technologies (XML, XSL, X-Path, JSON, Rest, Soap, WS*), Web Security, Asp.Net, Database MSSQL Server 2008, Transact SQL, Stored Procedures, Degree in Computer Science from an accredited college or university, 13+ years of experience with at least 5 years related to program, project and release management / engineering, Has at least 3 years of experience in a leadership role, Leads project teams to achieve milestones and objectives, Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project, Interfacing with external business stakeholders, Proactive, innovative, collaborative, and driven to achieve results, Experience with environment build-out, prep, installs, configuration, maintenance and troubleshooting, Good communication skills: written and oral, Active listening, seeking to understand others views, communicating at the appropriate level for the audience, An understanding of data management principles, Understanding of deployment methodologies, Develops and maintains account/region standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs, Identifies issues, recommends revisions and escalates as appropriate, Interprets configuration management activities and tools as defined for the account and applies them to project activities, Works with the project manager to develop configuration management plans, milestones, and schedules for projects, Ensures version control integrity for software and non-software components by establishing permissions and protecting environments for code libraries, Develops technical installation guidelines and other documentation of hardware and software standards to facilitate tracking, Assists customers and support personnel in understanding product configuration, Provides leadership and work guidance to less experienced personnel, Bachelor's degree in business administration, information systems, or related field preferred, Experience working with company software and hardware products, Knowledge and experience of the Lorenzo Product is a distinct advantage, Knowledge and understanding of healthcare industry, Understanding of electronic patient records, Understanding of clinical safety management, Responsible for developing strategy, process alignment, tool selection/implementation, performance measurement, training, and communications for the Asset and Configuration Management processes, Defines the strategy and directs the operations of the Configuration Management System (CMS), Recommends and executes process improvements across the environment, Decisions influence the success of projects and team objectives, Recommends strategic vision, process development, performance measurement, and tool selection, Responsible for identifying process issues/challenges and solutions, Has direct line management subordinates; responsibilities include delegation of work, coaching, guidance, performance reviews, etc, Expectation is that this individual will also supervise outside of line management, Ensure the training/development of staff in order to maintain high level knowledge/skills, Decision making relating to complex issues, Ability to develop and implement sound logical solutions, Ability to communicate effectively at all levels using written and oral media, Ability to work effectively & manage relationships with individuals and virtual teams, Ability to take ownership of any problems and manage to resolve, Strong delivery focus and a ‘can do’ attitude, Administration of Windows SQL Server 2005, 2008 and 2012, Windows Client Operating System – Windows 7, Windows 8, Experience in Build/Release and configuration management process, Strong knowledge in Java Build Tools (Maven, ANT, Jenkins), Experience in deploying and configuring in web-based applications using JBOSS, Tomcat, Weblogic and Websphere, Good Knowledge in Windows, Apache II, IBM http servers and managing the VM & Cloud servers, Proficient with source code management systems like SVN & GIT and JIRA tools is required, Strong Database knowledge (Oracle 11g and MS SQL server2012) and SQL query skills, Good in Script language like (Shell script, DOS batch script) and knowledge in Chef/Puppet and Ruby are added advantage, Proficient in developing bespoke tools for the Build & Deployment process, Interprets configuration management activities and tools as defined for the account and applies them to project activities. 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